Find out how we use insight to improve health and care services

The aim of insight reviews are to highlight common themes and any gaps, in order to support future improvements to people’s experiences of receiving health and care services.

Insight reviews include data from previous engagements and consultations, patient experience feedback, third-sector organisations, and key stakeholders.

You can view our completed insight reviews below. If you have any questions about our insight reports, please get in touch on [email protected] or call 0113 221 7777.

Interpretation Services across West Yorkshire (2024)

We have worked with our partners across West Yorkshire to review the feedback we already have about interpretation services.

Download the interpretation services insight review (Microsoft Word version)

Cancer (2023)

We have worked with our partners to review the feedback we already have about people’s experience of cancer services.

Download the cancer insight review (Microsoft Word version)

End of Life Care (2022)

Understanding the experiences, needs, and preferences of people at end-of-life, their carers / family / friends, and staff.

Download the end of life care insight review (Microsoft Word version)

Frailty (2022)

We have worked with our partners to review the feedback we already have about people’s experience of frailty.

Download the frailty insight review (Microsoft Word version)

Healthy Adults (2023)

We have worked with our partners to review the feedback we already have about people’s experience maintaining their health and wellbeing.

Download the healthy adults insight review (Microsoft Word version)

Learning Disability and Neurodivergence (2023)

We have worked with our partners to review the feedback (insight) we already have about the experience of health and care services of people with a learning disability, and / or neurodivergence.

Download the learning disability and neurodivergence insight report (Microsoft Word version)

Long-Term Conditions (2023)

We have worked with our partners to review the feedback (insight) we already have about people’s experience of long-term conditions and health and care services.

Download the long-term conditions insight review (Microsoft Word version)

Mental Health (2023)

We have worked with our partners to review the feedback we already have about people’s experience of mental health and mental health services.

Download the mental health insight review (Microsoft Word version)

Mental health crisis (2024)

We have worked with our partners to review the feedback we have about people’s experiences of using mental health crisis services

Download the mental health crisis insight report (Microsoft Word version)

Planned Care (2023)

We have worked with our partners to review the feedback (insight) we already have about people’s experience of planned care services.

Download the planned care insight report (Microsoft Word version)

Primary Care Access (2022)

Understanding the primary care access needs of people in Leeds.

Read the plain text, web version of the Primary Care access insight review

Same-Day Response (2023)

We have worked with our partners to review the feedback we already have about people’s experience of same-day response services.

Download the same-day response insight review (Microsoft Word version)

Shakespeare Medical Practice (2022)

Understand the primary care access needs of people living in Lincoln Green and the surrounding area.

Read the plain text, web version of the Shakespeare Medical Practice insight review