Have your say on improving Community Neurological Services

Lead: Leeds office of the NHS West Yorkshire Integrated Care Board (the ICB in Leeds) formerly known as NHS CCG

Partners: NHS Leeds CCG and LCH NHS Trust

Period: 5th Jul 2021 - 12th Sep 2021

We wanted to hear about people’s experiences of the Community Neuro Rehabilitation Service and start a conversation about what a new service could look like.

Brief description of project

The Community Neurological Rehabilitation Service provides specialist rehabilitation support for adults in Leeds with neurological conditions such as Multiple Scoliosis, Stroke, Parkinson’s and people who have experienced a trauma to their brain. Over the last few years there has been increasing demand with long waits to access the service. This engagement will contribute to a wider review exploring new ways of working to try and address the challenges.

Who did we speak to?

We spoke to 66 people in total, these included current and past service users, carers, members of the public who haven’t heard of or used the service before.

What and how did we ask?

We asked people to share their thoughts and experiences of using the community neuro rehabilitation service in Leeds and ideas of what a new service could look like. The questions we asked patients, public and carers were all designed specifically within areas they could influence.

What did people tell us?

We spoke to 66 people, who told us:

• People prefer to be seen in local community hospitals rather than big general city hospitals
• People from diverse communities need more assurance as to what to expect when arriving at a hospital setting
• People need to be given a range of options to access the service
• Carers, friends and families want to be more involved
• People want better communication whilst waiting to access the service

You can read the full report below

Involvement report (2MB)

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What are we doing?

The engagement report is currently with commissioners and is being used to help shape the new community rehabilitation service model.

Please see our you said, we are doing below

You said, we are doing (103KB)

In order to view PDF documents you will need Adobe PDF Reader

Read the plain text version of the You said, we did report

How you can help

We can’t improve health and care without your help. Join the Leeds Involving You network to find out more about our work and get involved

Get in touch

If you have any questions about this engagement please contact Helen Butters on [email protected] or 0113 221 7777.

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